FAQ Campervan Japan– Everything You Need to Know Before Renting

Planning a campervan Japan road trip? We've answered the most common questions our customers ask before booking with Roam & Roll Campervan Japan. Whether you're travelling in summer or winter, this guide will help you prepare for your adventure.

1. Is mileage unlimited?

Yes!

All Roam & Roll campervan rentals include unlimited mileage, so you can explore Japan without worrying about extra distance charges.

Whether you're driving from Tokyo to Mt. Fuji, the Japanese Alps, Tohoku, Hokkaido (via ferry), Kyushu, or anywhere else in Japan, there are no mileage restrictions.

2. Are there any additional charges?

Our quotation includes all mandatory rental charges, so there are no hidden fees.

The only additional costs you may incur are:

• Fuel

• Expressway tolls

• Campsite fees

• Parking fees (if applicable)

• Optional add-ons you choose

Equipment included by campervan model

Mori, Soyo & Nami

All of these campervans include everything you need for camping, including:

• Hotel-quality bedding

• Refrigerator

• Gas stove

• Cooking set

• Pots and pans

• Plates, bowls and cutlery

• Camping table and chairs

• Kitchen utensils

Poka Mini

The Poka Mini is designed for travellers who prefer a compact, easy-to-drive campervan for exploring cities and scenic roads.

To maximise interior space, it does not include the full camping cooking set as standard. If you plan to cook during your trip, a camping set can be rented as an optional add-on.

Instead, the Poka Mini comes equipped with:

• Microwave

• Microwave-safe cups and tableware

• Refrigerator

• Comfortable bed

It's perfect for travellers who enjoy buying delicious meals from Japanese convenience stores or supermarkets and heating them up for a quick and easy meal on the road.

3. Do your campervans have air conditioning?

Yes.

Every campervan has factory air conditioning while driving.

However, like most campervans in Japan, there is no built-in air conditioner that runs overnight while parked. For summer camping, we also offer an optional portable air conditioner for hire.

4. Do your campervans have a heater?

Yes.

Every campervan includes an FF Heater, allowing you to stay warm throughout the night without running the engine.

Perfect for:

• Winter camping

• Ski trips

• Mt. Fuji

• Japanese Alps

• Hokkaido

5. How long does the house battery last?

All campervans are equipped with a dedicated auxiliary battery.

It powers:

• Refrigerator

• Interior lighting

• USB charging ports

• Roof ventilation fan

• Water pump

Most travellers can comfortably use these systems for 1–2 days without connecting to external power.

We recommend driving around 2–3 hours every couple of days or connecting to shore power at campsites. Campervan Battery & FF Heater Guide in Japan | Roam and Roll Renter Tips

6. Can I connect the campervan to electricity at campsites?

Yes.

Every campervan includes:

• External shore power connection

• Shore power cable

Many Japanese RV parks provide electrical hookups, allowing you to recharge the auxiliary battery and use onboard electrical appliances.

7. Is cooking equipment included?

Yes.

Mori, Soyo and Nami 

include a complete cooking kit:

• Gas stove

• Gas canister

• Frying pan

• Pot

• Plates

• Bowls

• Cups

• Cutlery

• Knife

• Scissors

• Chopping board

• Cooking utensils

Poka Mini

includes a microwave and microwave-safe tableware. A full camping cooking set is available as an optional rental.

8. Are bedding and blankets included?

Yes.

Every rental includes:

• Hotel-quality mattress

• Pillows

• Blankets

• Bed linen

Simply bring your personal belongings and you're ready to travel.

9. Are towels included?

No.

Bath towels are not included.

Most travellers either bring their own towels or purchase one after arriving in Japan.

10. Can two people drive?

Absolutely.

We include up to two registered drivers free of charge.

Both drivers simply need to provide the required driving documents before pickup.

11. Do I need an International Driving Permit?

This depends on your country.

Examples include:

• Singapore → 1949 International Driving Permit

• Australia → 1949 International Driving Permit

• Canada → 1949 International Driving Permit

• USA → 1949 International Driving Permit

• Taiwan → Official Japanese licence translation

• France → International Driving Permit

• Italy → International Driving Permit

If you're unsure, simply contact us and we'll confirm the correct documents.

12. How does the ETC card work?

Every campervan is equipped with an ETC device for Japan's expressways.

You can rent an ETC card for ¥600 per rental.

Simply drive through the ETC lanes without stopping. After your trip, we'll calculate the total expressway tolls, and the charges can be settled when you return the campervan or deducted from your refundable security deposit.

Using an ETC card makes travelling on Japan's expressways much quicker and more convenient.

13. What insurance is included?

All rentals include comprehensive insurance.

• Maximum customer liability: ¥580,000

• You can reduce this to: ¥260,000

• by purchasing our optional insurance for: ¥5,500 per day

We also recommend purchasing travel insurance that covers rental vehicle excess.

14. What is the security deposit?

A refundable security deposit of: ¥100,000 per vehicle

is collected before departure.

It is refunded after the campervan is returned in good condition.

15. Can I go skiing with your campervans?

Absolutely.

Our winter-ready campervans include:

• Mori

• Soyo

• Nami

All include:

• 4WD

• Snow tyres

• FF Heater

The Nami also features under-bed storage for skis and snowboards.

16. Can I travel all over Japan?

Yes.

There are no regional driving restrictions.

Popular destinations include:

• Mt. Fuji

• Japanese Alps

• Hokkaido

• Tohoku

• Kansai

• Kyushu

Many guests travel across Japan on rentals lasting several weeks or even months.

17. Do you offer long-term rental discounts?

Yes.

The longer you rent, the more you save.

We offer discounted rates for rentals over 10 days, with even greater savings for monthly rentals.

Contact us with your travel dates, and we'll prepare a personalised quotation.

18. Where do I pick up the campervan?

Our pickup location is in Tokyo, just a short walk from Odai Station.

It's approximately:

• 1.5 hours from Narita Airport by train

• Easy access from Haneda Airport

Detailed pickup instructions are provided before your trip.

19. Can I return the campervan in Osaka?

Yes.

We offer one-way returns to Osaka for an additional relocation fee.

If you'd like both pickup and return in Osaka, we can also arrange this (subject to availability), with relocation fees applied for both directions.

20. Why choose Roam & Roll Campervan Japan?

We specialise in premium campervan Japan adventures with:

• New, well-maintained campervans

• English-speaking support

• Hotel-quality bedding

• Winter-ready 4WD campervans

• Unlimited mileage

• Flexible long-term rental discounts

• Expert Japan road trip advice

Whether you're planning a weekend around Mt. Fuji or a month-long adventure across Japan, we're here to help you experience Japan with complete freedom.